Refund policy

Cash on Delivery Return & Refund Policy

We accept eligible return requests within 7 days of delivery. For change-of-mind returns, items must be unused, in their original packaging, and include all tags and accessories.

Damaged, Faulty, or Incorrect Items
Please contact us promptly with your order number and details of the issue. We will arrange the applicable refund, replacement, or repair without additional charges.

Refunds for COD Orders
As your order was paid in cash, approved refunds will be issued through an agreed bank transfer or another mutually agreed payment method. Store credit is optional. Refunds are processed within 7–14 business days after we receive and inspect the returned item.

Return Shipping
We cover return shipping for damaged, faulty, or incorrect items. For change-of-mind returns, the customer pays the return shipping cost, confirmed before collection.

How to Request a Return
Contact [+92 313 2009456] with your order number before returning an item. We will provide return instructions.

This policy does not limit your rights under applicable UAE consumer protection laws.